A recent survey conducted by gaming software developers, CasExe, has discovered that 94 percent of I-gaming companies are currently struggling with fraud. The survey was completed using a total of 50 gambling companies, all operating in Europe. The survey ran for a month from June to July this year.
In light of this discovery, most gambling ‘big bosses’ are anxious about millions of customers whom sign up just to claim the rewards that are attached to sign up incentives and bonuses, in order to profit using only the promotions that are on offer. This type of fraud was revealed to be in action within a massive 85% of companies who took part.
Many customers discover in-play football promotions with Bet365, which are on offer on a weekly basis, and participate to make a ‘no-risk’ stake on two outcomes of the same market. The customer will win no matter the result, with many winning large sums of cash, and then withdrawing their profits to wait for the next offer without staking on anything else.
According to this latest survey, a large 82 percent of I-gaming owners are not satisfied with the payment systems which are used within many online casino games. The survey also reveals that a total of 72 percent of companies find regional restricted acceptance of payments to be the most problematic.
A total of nineteen percent of the operators were unhappy with the timings in which payment was received due to failures with their respective software.
Affiliates were also in the firing line, as the survey suggests that 25 percent of bosses are dissatisfied with their affiliates and their work rate.